Payment & shipping

Payment and shipping

The following conditions apply:

The delivery takes place in Germany (Germany) and into the countries below: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic , Hungary, Cyprus.

Shipping costs (including statutory VAT)

Deliveries in Germany (Germany): 

We do not charge shipping costs.

Deliveries abroad:

We charge the shipping costs abroad as follows:
19,95 €

When delivery to foreign islands 20,00 € also collected on shipping costs abroad. 

Delivery times

Insofar as no other period is specified in the respective offer, the goods are delivered within 10-15 days within 10 - 15 days, for deliveries abroad within 12 - 18 days after the contract is concluded (if you have an agreed advance payment).
Note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we send the goods in a common shipment if we have not made any different agreements with you. In this case, the delivery time is determined according to the article with the longest delivery time you ordered.

Accepted payment options

-prepayment by bank transfer
-Payment by credit card
-Payment by invoice (about Klarna)
-Payment by Amazon Pay
-Payment via Google Pay
-Payment via Apple Pay
-Shop Pay

About PayPal Checkout:
-Payment by PayPal
-Klarna


More details on payment

When paying by credit card  If your credit card account is burdened with the conclusion of the contract.


Our bank details:

Tom Neon GmbH
IBAN: DE45 5087 0393 0057 0564 00
BIC: Deutdeffs26
Bank: Postbank
Use purpose: Please enter your order number


If you have any questions, you will find our contact details in the imprint.